New Amazon service lets delivery people into your home
28 October 2017, 01:01 | Virginia Benson
Amazon Cloud Cam
Amazon says its new service allows your packages to be delivered safely into your home and away from would-be thieves. The locks - provided by Yale - are available in a variety of finishes to compliment most doors.
Today, Amazon announced yet another way for Prime members to get their packages. Amazon says the service can also grant access to "people you trust, like your family, friends, dog walker, or house cleaner".
Amazon Key deliveries will only be from Amazon, not other shipping services or the U.S. Postal Service.
Here's how it works: First, customers will need to purchase special equipment before they can enroll in the service, including a compatible smart lock, security camera, and the Key app (Amazon is now selling $250 bundles).
Here's how it works: If you select the option for "in-home delivery" when ordering your package, a delivery driver will be able to enter your home even when you're not there and drop off your package. All of this is done through an encryption process, and once the process is complete, the Cloud Cam begins recording, and the door is unlocked for the employee to enter.
This service is not just for package delivery.
Amazon delivery people will receive permission to unlock a customer's door for 5 minutes. Note, only Prime-eligible items can be delivered in-home.
If no one answers, the delivery person swipes a button in the app that sends a message up to the cloud, which sends a message down to the customer's Amazon-enabled smart lock. Prime customers can input their ZIP code on the Amazon Key in-home kit product page to see if they live in a supported area and preorder the Key hardware kit.
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